At pk22, your privacy is not a compliance checkbox — it is a core operational principle. This Privacy Policy explains precisely what personal data pk22 collects from you, how we use it, how long we retain it, who we may share it with, and what rights you hold over your own information. Please read this document carefully. By registering a pk22 account or using any part of the pk22 service at pk22.today, you confirm your acceptance of this Privacy Policy.
For the purposes of applicable data protection law, the data controller responsible for your personal information collected and processed through pk22 is the entity operating pk22.today under international gaming licensing standards (referred to throughout this Privacy Policy as "pk22", "we", "us", or "our").
As data controller, pk22 determines the purposes for which and the means by which your personal data is processed. Any questions, requests, or complaints relating to your personal data should be directed to our data protection contact using the details set out in Section 16 of this Policy.
This Privacy Policy applies to all personal data processed by pk22 in connection with:
This Policy does not govern the privacy practices of any third party whose services or content may be accessible through links or references on pk22.today. pk22 is not responsible for the privacy practices of third-party software providers, payment processors, or any other external entities beyond what is described in this document.
pk22 collects the following categories of personal data from users. Not all categories apply to every user — the specific data collected depends on your level of account verification and the services you use.
pk22 collects personal data through the following methods:
pk22 processes your personal data only for specific, legitimate purposes as described in the table below. We do not use your data for purposes that are incompatible with those for which it was originally collected without first obtaining your consent or establishing a fresh legal basis.
| Purpose | Description |
|---|---|
| Account registration & management | Creating and maintaining your pk22 account, verifying your identity and age, managing account settings and preferences. |
| Service delivery | Providing access to casino games, live dealer tables, sports betting, and all other pk22 services you use. |
| Payment processing | Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and any other supported channels. |
| KYC & compliance | Verifying identity and age in fulfilment of licensing obligations, anti-money laundering (AML) requirements, and fraud prevention duties. |
| Responsible gaming | Monitoring for signs of problem gambling behaviour, administering self-exclusion and deposit limit requests, and referring users to support resources where appropriate. |
| Customer support | Responding to support queries, resolving account disputes, and maintaining records of communications for quality and training purposes. |
| Security & fraud prevention | Detecting, investigating, and preventing fraudulent activity, multi-accounting, bonus abuse, and unauthorised account access. |
| Marketing & promotions | Sending promotional communications about pk22 bonuses, new games, and special offers to users who have opted in. You may withdraw consent at any time from account settings. |
| Platform improvement | Analysing aggregated usage data to improve pk22's products, features, and user experience — including game performance, payment flow, and site navigation. |
| Legal obligations | Complying with applicable legal obligations, including responding to lawful requests from regulatory or law enforcement authorities. |
pk22 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
pk22 does not sell your personal data to third parties. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
pk22 may process or store your personal data on servers and systems located outside Pakistan. Where data is transferred internationally, pk22 ensures that appropriate safeguards are in place to protect your information to a standard equivalent to that provided under the privacy framework applicable under our licensing jurisdiction.
Such safeguards may include standard contractual clauses, processor agreements with binding data protection obligations, and transfer mechanisms recognised under applicable international privacy frameworks. By using pk22 and accepting this Privacy Policy, you acknowledge that your data may be transferred internationally in accordance with these safeguards.
pk22 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected or to comply with applicable legal, regulatory, and licensing obligations. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with pk22's internal data destruction procedures.
pk22 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
While pk22 employs robust security measures, no system is entirely impenetrable. You are responsible for maintaining the security of your own login credentials. If you suspect any unauthorised access to your pk22 account, contact live support immediately.
pk22.today uses cookies and similar tracking technologies to operate the site, enhance your user experience, and collect analytical data. The categories of cookies we use include:
You may control cookie settings through your browser's privacy or settings menu. Note that disabling strictly necessary cookies may prevent you from accessing certain pk22 features, including your account login. Disabling analytical or marketing cookies will not affect your ability to use pk22 games or make transactions.
If pk22 discovers or has reasonable grounds to believe that personal data has been collected from or relates to a person under the age of 21, we will immediately suspend the associated account, delete the collected data to the extent not required for legal or regulatory purposes, and take appropriate steps to prevent further access to the platform by that individual.
Parents and legal guardians are strongly encouraged to use parental control software on devices that may be accessed by minors to prevent access to online gambling services including pk22.
Subject to applicable law and pk22's legal obligations, you hold the following rights in relation to your personal data processed by pk22. To exercise any of these rights, please contact pk22 using the details in Section 16.
You have the right to request a copy of the personal data pk22 holds about you, together with information about how it is processed. We will respond to verified access requests within 30 days.
You may request correction of inaccurate or incomplete personal data held by pk22. Some corrections — particularly to KYC-verified identity fields — may require supporting documentation.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that legal, regulatory, and AML retention requirements may prevent full erasure.
You may request that pk22 restrict the processing of your data in certain circumstances — for example, where you contest the accuracy of data or object to processing based on legitimate interests.
Where processing is based on your consent or a contract, you may request your personal data in a structured, machine-readable format for transfer to another service provider.
You may object to processing based on legitimate interests or for direct marketing purposes. Marketing objections will be actioned immediately. Other objections will be assessed against pk22's legal basis for processing.
If you believe that pk22 has processed your personal data in a manner inconsistent with this Privacy Policy or applicable data protection law, you have the right to lodge a complaint. We request that you first contact pk22 directly, as we are committed to resolving privacy concerns promptly and without escalation wherever possible.
You may contact pk22 regarding privacy complaints via:
pk22 will acknowledge your complaint within five (5) business days and aim to provide a substantive response within thirty (30) days. Complex complaints may require additional time, and we will notify you if an extension is necessary.
pk22 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, licensing requirements, or operational structure. Where changes are material, we will notify registered users by email or in-account notification at least seven (7) days before the updated Policy takes effect.
The "Last Reviewed" date at the top of this page will always reflect the most recent version. Continued use of pk22 following notification of material changes constitutes acceptance of the updated Privacy Policy. If you do not accept the revised Policy, you should cease using the platform and may request voluntary account closure as described in pk22's Terms and Conditions.
For all privacy-related matters — including data subject access requests, rectification requests, erasure requests, objections to processing, and general privacy enquiries — please contact pk22 using the following channels:
When submitting a data subject access request or erasure request, please include: your full name, the email address registered to your pk22 account, a description of the specific data or processing activity your request concerns, and — for account security purposes — verification that you are the account holder. pk22 may require identity verification before processing your request.
Beyond the legal text — the practical privacy protections pk22 builds into every part of its operation
Every byte of data transmitted between your device and pk22 servers — login credentials, financial details, KYC documents, game session data — is protected by 256-bit SSL encryption. Identical to the standard used by major Pakistani banks.
pk22 does not sell, rent, or trade your personal information to advertisers, data brokers, or any third party for commercial purposes. Your data is used only to deliver pk22's services and meet our legal obligations — nothing more.
Your pk22 account password is stored using cryptographic hashing. It cannot be read by anyone — including pk22 staff. That is why the forgot-password feature resets rather than retrieves. Your credentials are structurally private.
Your identity documents, CNIC details, and KYC verification records are accessible only by authorised pk22 compliance staff on a strict need-to-know basis, under confidentiality obligations and detailed access logging.
Marketing communications from pk22 are consent-based. You can withdraw consent at any time from your account settings or by emailing us. Unsubscribing from marketing emails does not affect your account access or any other service.
pk22 does not hold your data indefinitely. Every category of personal data has a defined maximum retention period tied to legal and licensing requirements. Once that period expires, data is securely deleted or anonymised under our internal data destruction procedures.
Now that you understand exactly how pk22 handles your data, sign in and enjoy Pakistan's most complete online casino — 500+ games, live PSL cricket betting, and instant PKR transactions via JazzCash and EasyPaisa. Strictly 21+ only. Play responsibly.